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Compass were amazing!!! Fantastic staff took care of us in India. Perfect hosts.
were amazing!!! Fantastic staff took care of us in India. Perfect hosts. Thank you for ALWAYS having someone to greet us, put us on the train and the lady that welcomed and surprised us with gifts in Delhi was amazing. Will carry the most amazing memories with us and am looking forward to coming back. Without hesitation we would use and recommend Compass.
Dear Compass Sarah and I would like to thank you for organising such a wonderful trip
Sarah and I would like to thank you for organising such a wonderful trip to India. I will admit when we first booked we had some trepidation going with an India based rather than European firm but we were exceptionally happy with our decision and would strongly recommend your service to others. The drivers were excellent and the guides were too. The advice and guidance on hotels and activity selection were likewise excellent. The service and support provided was great – we never felt isolated or alone and always knew help was easily obtained via the mobile phone you provided us. When there were little isolated issues (very infrequently) the staff promptly fixed and sorted them out for us which we greatly appreciated. We both enjoyed ourselves immeasurably and have recommended your service to a number of our friends and colleagues.
Sarah and Paul.
Sarah Cross and Paul Adams
I am from Argentina, I have just came back from a amazing experience visiting India
I am from Argentina, La Plata, and I have just came back from a amazing experience visiting India and Nepal
This was an excellent trip!!! Compass services were great, over our expectations!
All people involved, managers, drivers and spanish spoken guides were superb!
The main issue was the public relations guy Purnendu who was always concern about our trip and enjoyement.
I have to tell any body that i should repeat my experience in other areas in India and Nepal with Compass.
Thanks Compass for the excellent time lived in India and Nepal
Please let me know if you organize travel to other countries in Asia.
Dr Ricardo Ronderos and Friends
Durjay Sengupta arranged a perfect tour for us that was personalized to our needs
I worked 2 months a year in New Delhi for 7 years. I loved it. Before that, starting in 1975, I had spent at least a month every year in Mumbai. In those years, I made a number of friends in Delhi and was eventually quite familiar with the city
For the past 20 years, after re-marrying and retiring from the Design business, I no longer worked and had not returned from India in 20 years
I have wanted to travel to India with my husband since my retirement 12 years ago. But I had always hesitated because he has some mobility and health problems. My husband, born in 1936, suffered a heart attack and a stroke 15 years ago. He had been a partner at a top law firm in NYC and a scholar (manqué) of history and languages. But he is somewhat frail and I was concerned about quick and easy access to a top hospital if there were any problems while in India. I also wanted to find a way to have a Private tour and have a tour guide who really knew Indian History and could accompany us everywhere.
So I again reached out to Durjay Sengupta, founder of Compass. Durjay arranged a perfect tour for us that was personalized to my husband's needs and interests as well as to my deep and detailed memories.
We arrived at the magnificent Indira Gandhi International Airport in the early hours. We were greeted by a young man who escorted us to a gleaming new black SUV, manned by a driver. Durjay had told us that his plan was to put us in the "new" five star hotel, The Leela Palace. So I expected that is where we would be going from the airport.
We approached South Delhi from the airport, I soon realized as we passed Lajpat Nagar and the flyover near Sundar Nagar that we seemed to traveling along the same route I used to take to the magnificent Mid-Century Modern hotel where I had stayed for 7 years of working in Delhi, that would be the Oberoi. So it was after 2 AM when we rolled up the drive to the front of, yes, the Oberoi. My heart was pounding with emotion. When we stopped, the tall elegant door man, in astonishing full livery, from Turban to sash to the classic Churidar (Jodhpur type) military pants stepped out and saluted us. Sunil our guide for the our tour leapt from the SUV with our devoted driver and each helped my husband, Jack, carefully down to the ground where the doorman quickly took over seating him gently into our travel wheelchair.
Amazingly, for the hour, the assistant manager of the Oberoi, Ms. Mona Singh, was waiting for us decking us with garlands of traditional saffron colored chrysanthemums and smeared tikka blessings on our foreheads. She said to me, "Mrs. Friedman, welcome. We have a surprise for you. We have your old room, 630, ready!". I choked up and actually cried. How did they know that I had always stayed in that same room 2 months a year for seven years?
I am now sure I had mentioned it in passing to Durjay when I had first contacted him 12 years before when he had first started Compass. At that time I had considered having Durjay arrange a honeymoon for Jack and me but got cold feet about whether or not it might be risky for Jack and had cancelled the honeymoon. Apparently he had kept track of all the details of our conversations since that time years before.
This thoughtfulness arranged by Durjay and the staff at the Oberoi is an example of the detailed and high level of personalization achieved by Compass and their exceptional staff throughout our tour.
We stayed in Oberois from Delhi to Agra to Mumbai, always in the most gorgeous over-the-top stunningly beautiful suites. The Oberoi in Delhi was about to undergo a giant modernization of their rooms, but the ground floor lobby and the 360 restaurant had already been restored and refined to the mid-century elegance rivaled only by the iconic 4 Seasons Restaurant in New York. The charged atmosphere that takes place every morning at 360 reminds me of another NYC landmark, the home of the "Power Breakfast" held at the Regency Hotel on Park Ave, where all the powerful politicians and movers and shakers in New York meet for breakfast each work day morning.
This same vibe can be found at the 360 restaurant at the Oberoi. There we ate superb breakfasts and many dinners amid Members of Parliament, top journalists and the high society of India. It is not so much a tourist hotel as it is a gathering place for diplomats, heads of state, the wealthy, powerful and glamorous of India. And it was always my former "Home away from Home".
The tour with Sunil guiding us was wonderful. He was so knowledgeable and intelligent. He knew Indian history well.
So thank you so much, Durjay, for introducing India to Jack and re-introducing a new modern India to ME. No one could have done a better job.
Of course, Jack wants to return to India again this year!
Megan Dees Friedman
New York City, USA
First, I feel privileged to have visited your country and to be in your care.
First, I feel privileged to have visited your country and to be in your care. In summary, I describe India as a place of awe, colors, and bewilderment; a culture millennia years old and wrestling with modernity; a cherished philosophy with values of nonviolence, enlightenment, tolerance, and harmony and yet a seemingly disregard for human life in poverty; and with the opportunities that change can bring as well as its angst. To the extent that I can put aside my western lens, I recognize the human dilemmas and contradictions as being similar to those in the U.S. if not worldwide. Before I left Florida, it was reported that 50 million people in my country go to bed not knowing if they will have food tomorrow...
I count us most fortunate to have had Devi as our official guide. We could not have been an easy group to accommodate with our personal requests, changes in itinerary, etc., although he said we were! Without hesitation, Devi attended to every detail immediately with aplomb - without judgement, with appropriate humor, and he is unbelievably unflappable. He was always professional, endlessly patient, so knowledgeable about India, and understanding. He is a wonderful person and you are lucky to have him in Compass.
The additional guides were excellent, especially the ones who escorted us in Varanasi, Mumbai, and Aurangabad.
Every driver we had was extraordinary! I am ever grateful for their talent, attentiveness, courtesy, and professionalism. I experienced a place where driving is more perilous than in south Florida!!
My accommodations were excellent and the staff in each hotel and restaurant were respectful, courteous, and friendly. The food was excellent - I never felt so healthy as when I was in India. I am fussy about nutrition and have made changes in my diet since I've been home!
Highlights for me were visiting the Ganges, seeing a tigress and her cubs at Ranthambhore, and being at the Ellora and Ajunta caves. Moreover, I had a treat in Delhi my last night in India: we met a lovely couple at the Ajunta caves who invited me to their home before my flight home. My wonderful guide (sorry I cannot recall his name at this moment) came with me. Instead of a farewell, I enjoyed a welcome, have new friends with whom I have already emailed and spoken.
I cannot wait to visit India again, and hope to see the southern part too. And many thanks for facilitating an adventure that has already become for me a lifelong interest.
Arlene R Ustin
We had a wonder time in India and our experience with Compass India was outstanding.
We had a wonder time in India and our experience with Compass India was outstanding. From the initial inquiry on-line through the whole trip your company was very professional.
I looked at several companies prior to booking with you. Primary reason I chose Compass was the basic suggested itineraries were there like the others, but the trip could easily be customized with Compass.
Hotels: The service at the Claridges was outstanding. I thought this would be my least favorite but because of the service, we all like it best. The Fairmont was a beautiful hotel but the service was awful. Two of my travel buds could not wait to leave. I checked reviews on TripAdvisor and think our experience may have been isolated. Thank you so much for the ocean view room in Goa. We loved it!
Guides and drivers: Very professional, courteous and knowledgeable. (The pick up to the airport in Goa was late and we literally had to run to catch our plane.)
A few things really made your company stand out: The professional appearance of your representatives was impressive. (There was only one person holding a sign in a suit and tie at the airport on our arrival and it had our name on it. Seems silly, but immediately gave me confidence in you guys.) Providing a mobile phone with the number in advance was terrific. Advance names and numbers of people helping me on the trip instilled peace of mind. Regularly checking in with us was nice. Everyone was genuinely interested in assuring our happiness.
I had not expected someone to meet us at the airport for our transfer from Mumbai for our international flight home through Delhi. I cannot remember his name, but had he not been there, we would have missed our flight. In fact, I think he was more concerned about this than me. We owe your company and him a big thanks. He was outstanding. (Helpful hint: Airports in the US do not require a printed itinerary to get into the airport thus we did not have one when arriving for our departure home. You may want to pass this along to your future customers to bring this along.)
One final note, I felt I received great value for the price of the trip. I intend to post an excellent review of Compass on Trip Advisor (you don't see to be very well represented there). If you would prefer me to post elsewhere or act as a reference in anyway, would be happy to do so.
Would definitely use your company again for future travel. Thank you for a job well done.
J. Byron Mullins